IS&T kicks off the IT Strategic Planning Process with Diana Oblinger from Educause

On October 10th, we had the pleasure of hosting Diana Oblinger, President and CEO of EDUCAUSE, which is a nonprofit association whose mission is to advance higher education through the use of information technology. Diana began her discussion by providing context around current education trends and how organizations are rethinking traditional ways of education delivery. She then continued to share examples of current tools that are in place to faciliate self-learning and student empowerment, as well as new value chains and support services that are developing  as part of emerging education models.

After Diana spoke, a number of individuals stayed to join us in breakout groups to discuss some of the concepts we had just heard about and how BU can “rethink the rules” of how we educate students, provide services, and support research. We were able to gain valuable input from a number of IS&T governance committee members and IT Partners from the schools and colleges, as well as IS&T personnel.

We thank the over 140 people who joined us for Diana’s presentation as well as the 50 people who greatly contributed to the discussion groups. We hope that this provided valuable information and insight as BU begins the process of formulating our IT Strategic Plan.

Reference Materials

Administrative Efficiency and Effectiveness

Join the discussion of how BU students, faculty, staff and administration use information services to manage BU operations and support strategic decision making.

How can BU best develop and sustain information services that enable productivity, outstanding service quality, and compliance?

What should be the future of remaining core information systems running on obsolescent technology?

How can we better support data-driven decision making?

How can we best ensure information security and mitigate risks to the continuity of University operations?

Research and Scholarship

Join the discussion of how researchers use technology to advance discovery and innovation, across all fields and disciplines.

How can BU best support research with technical infrastructure and services?

What kinds of infrastructure are required to enable researchers to collaborate across institutions and leverage national and international resources?

What services are required to support the development of new research, the management and data, and regulatory compliance?

Teaching and Learning

Join the discussion of how faculty and students use technology in both physical and virtual learning environments to create extraordinary learning experiences.

How can BU use technology to make our campus learning environment more effective?

How should technology enable learning beyond the classroom?

What new kinds of learning might technology enable for BU students in the years to come?

Technology Service Excellence

Join the  discussion of how technology services are provided at BU, both centrally and locally, in support of the University mission.

How can we best develop and mature IT Service Management processes and tools to improve service reliability and quality?

How can we best align the activities of central and local IT organizations to provide shared services most efficiently and enable the creation or enhancement of differentiating services? How can we develop sustainable funding models for technology infrastructure and services?

How can we best create career paths for IT staff to enable BU to recruit and retain the best technology service professionals?

The Student Experience

Join the discussion of how students use technology to connect with each other, with faculty, and with BU services.

How does technology enhance students’ experiences at BU, especially outside the classroom?

From residence life to enrollment services, informal networks to student organizations, how can BU better use technology to provide a rich experience that supports student safety, satisfaction and success both at BU and beyond?